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Admin & Operations Platform

Audience: prospects, leadership, operations teams evaluating the back-office. What this is: a guided tour of the operator console that ships with the platform — what each area does and what your team can run day to day. Every screen shown here was captured live from the running product. Companion: the exhaustive, engineering-grade list of every screen and the data it loads lives in ../admin/view-catalog.md (57 views, 100% captured). This page is the business-level overview of the same console.

The admin console is a single web application your team logs into with an email, password, and a 2FA code. Access is permission-gated — every role only sees and touches what it's allowed to. Out of the box it covers the full lifecycle of running an online casino: watching the numbers, managing players and money, curating the game catalogue, running promotions, and staying compliant.

1. Real-time business analytics

Operator dashboard

The first thing an operator sees is the money. Every figure is computed server-side from the live bet and payment ledgers — no estimates, no spreadsheets — and is filterable by time period.

What you get out of the box: - Revenue — turnover (total wagered), GGR (gross gaming revenue), NGR (net of bonuses), and house margin %. - Player economics — active players, average revenue per user (ARPU), average bet, and bet frequency. - Breakdowns — revenue and turnover sliced by game, by game type, and by provider, with comparative share charts. - Money flows — deposits, withdrawals, tips, and new-registration trends over time.

A full metric-by-metric explanation (including the exact definition behind every KPI) is in the analytics deep-dive: ../admin/analytics.md.

2. Player management

Player profile

A searchable directory of every player, and a 360° profile for each one. Opening a single player pulls together their balances, transaction history, bonuses, notes, and risk signals in one place — the profile alone draws on 18 data sources so support and fraud teams never have to switch tools.

What your team can do: - Search, filter, and inspect any player account. - See live balances (cash + vault) and full deposit / withdrawal / tip / bet history. - Adjust balances, apply blocks, and leave internal notes (every action is audit-logged). - Review KYC status and applied limits per player.

3. Transactions & finance

Withdrawals queue

Dedicated work-queues for every money movement, so finance and compliance staff have a clear daily workflow.

Screens: bets history, deposits, withdrawals, tips, and rollover tracking.

What your team can do: - Approve, reject, or retry withdrawals — with a 2FA confirmation gate on the payout action itself. - Trace every deposit and bet back to the player and the originating event. - Monitor peer-to-peer tips and reverse them where needed.

4. Game & provider catalogue

Game management

Curate exactly what players see and play.

What your team can do: - Enable, disable, and feature individual games and whole providers. - Arrange the home-page grid and promoted-games rails. - Track per-game and per-provider performance (turnover, GGR, bet counts) right alongside the catalogue. - Manage in-house games (Dice, Limbo, Mines, Plinko), live game servers, and third-party slot/table providers from one place.

5. Promotions, bonuses & loyalty

Promo codes

The growth toolkit — everything needed to acquire, reward, and retain players.

Screens: promo codes, deposit bonuses, VIP program, challenges, leaderboards.

What your team can do: - Create and manage promo codes and deposit-bonus campaigns. - Configure VIP tiers and progression. - Run wager/win challenges and periodic leaderboard tournaments with prize pools.

6. Affiliates & streamers

Affiliates

Manage your acquisition partners and their performance.

What your team can do: - Onboard affiliates and streamers, issue tracking codes, and review per-partner performance and commissions. - Drill into an individual partner for their referred players and earnings.

7. Compliance & geo control

Country restrictions

The guardrails that keep the operation licensable.

What your team can do: - Set and review KYC limits and verification requirements. - Allow or block play by country, with a clear allowed/blocked split across all jurisdictions. - Apply per-player limits (deposit, loss, self-exclusion).

8. Support, content & engagement

FAQ management

What your team can do: - Manage the FAQ / help-centre content players see. - Moderate in-game chat. - Operate the activity-bot fleet that keeps tables and feeds lively.

9. Access control & audit

Admin logs

Built for teams, not a single super-user.

What your team can do: - Create admin accounts and assign roles from a catalogue of 60+ fine-grained permissions. - Define custom roles scoped to exactly what each job needs. - Review a full audit log of every administrative action — who did what, and when.

Sensitive actions (balance edits, withdrawal approvals, minting new admins) require an additional one-time-code confirmation on top of the login session.

Coverage & confidence

Every screen on this page — and every other screen in the console — has been captured running against the live product. The complete inventory is 57 views, all verified loading their real data, documented endpoint-by-endpoint in ../admin/view-catalog.md.